Nafasi ya Kazi Cash and Voucher Assistance Officer


Chanzo: DRC

Tarehe Iliyotolewa: 2023-07-24

Kituo cha Kazi/Tukio: Tanzania
Imetembelewa mara! 3262 ... Deadline: 2023-07-26 23:20:00

Cash and Voucher Assistance Officer


Job title: Cash and Voucher Assistance Officer

Technical Reporting Line: Project Manager 

Location: Kyaka II


Overall purpose of the role:

In line with the inter-agency objective of providing household-level assistance to refugees through a people-centered, basic needs approach, the Uganda Cash Consortium (UCC), led by the Danish Refugee Council (DRC), assists newly arrived as well as the most vulnerable long-term refugees in Uganda’s Southwest and West Nile regions through the provision of multi-purpose cash transfers (MPCT) as a means to address immediate, basic non-food needs.

The Cash Officer is a key member of DRC’s field-based implementing teams for the ECHO-funded cash project. The Cash Officer will be 100% dedicated to the project and responsible for supporting the Kampala-based Project Manager with site-specific project implementation of the cash project. Under the guidance of the Project Manager the Cash Officer will be responsible for the implementation of DRC’s ECHO-funded cash intervention in line with agreed standard operating procedures, guidance, and best practices. Furthermore, the Cash Officer will support the Project Manager to ensure that all activities in a respective area of implementation are comprehensively planned, implemented and adapted based on ongoing monitoring and learning. The Officer will also contribute to reporting processes.


Duties and Responsibilities

Programme and Technical Oversight:

  • Ensure technical compliance in activities, achievement of activities in accordance with targets, timeliness of implementation, and compliance with core protection principles and best practices, and DRC, UCC and donor regulations.
  • Support, on behalf of UCC, contributions towards cash and market-related assessments, price monitoring and post-distribution monitoring.
  • Support beneficiary case-loading especially through mobilization of partners and stakeholders for purposes of receiving referrals. This task requires regular engagement and coordination with key stakeholders including the Office of the Prime Minister, UNHCR and refugee committees.
  • Support the organization and facilitation of cash transfers through mobile money, beneficiary bank accounts, and including cash-on-wheels in exceptional cases. This entails ensuring all logistical arrangements are in place for both cash recipients as well as the distributing financial service provider, coordination with other key stakeholders such as the Office of the Prime Minister, UNHCR and WFP, and ensuring help desk and monitoring functions are in place and responsive.
  • Support monitoring, evaluation and learning exercises agreed upon by the DRC and UCC MEAL You will liaise with the UCC MEAL to ensure enumerators are equipped and facilitated to collect project monitoring and evaluation data as appropriate.
  • Design, schedule and operate community-based help desks to register and respond to complaints and other feedback from beneficiaries and any other stakeholder.
  • Plan and initiate processes for timely transfer of cash to targeted beneficiaries in accordance with established schedules. This will require close coordination with the Project/Programme Manager as applicable to area of operation.
  • Plan and initiate timely reconciliations of planned and actual transfers of cash to targeted beneficiaries in accordance with established standards and schedules. This will require close coordination with the Project/Programme Manager as applicable to area of operation.
  • Ensure sensitization and mobilization of beneficiaries using means most appropriate in the settlement of operation.
  • Contribute to field-level inputs for internal and external reporting. You will provide contextual information and primary data on activities for through a skeletal draft report.

Coordination and Representation:

  • In close collaboration and with guidance from the Project Manager, act as the project focal point at the settlement level. In the context of Officers placed in Bidi Bidi, Kyaka and Nakivale settlements, represent both the project and DRC to key stakeholders, including OPM, UNHCR and other organizations.
  • Participate in coordination meetings, including working groups, with partners and stakeholders in the settlement and region as agreed with the Project Manager.

Support Services:

  • Coordinate with Area Managers and relevant Support Services functions to support financial and operational management of the project according to DG-ECHO and DRC standards for compliance.
  • Liaise with Supply Chain Department for any procurement and logistics support, need or related issue according to DRC Supply Chain Regulations
  • Manage cash advances for operational incidentals in accordance with arrangements agreed with finance, and in line with relevant DRC policies. You will be required to retire the cash advance prior to replenishing.
  • Liaise with your HR/Admin focal person for support as relevant. You may be requested by HR/Admin to participate in related activities such as recruitment processes, HR documentation, take lead on some HR tasks at your office level, follow up various task among others.

Experience and technical competencies:

  • Bachelors’ degree in a related field, such as economics, international development or the social sciences.
  • A minimum of 3 years of experience working in international humanitarian and/or development aid, preferably with displaced populations.
  • Technical expertise and experience in cash programming
  • Analytical and planning skills
  • Demonstrable track record of meeting or exceeding programme targets, whilst maintaining technical quality
  • Highly diplomatic with political awareness and understanding
  • High-level communications and interpersonal skills
  • Fluent in written and spoken English

Additional preferred background experience:

  • Experience managing DG-ECHO projects
  • Valid riding permit. The project will provide a motorbike to aid mobility across the settlement.

How to Apply

Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.

We only accept applications sent via our online-application form on under Vacancies. Applications close on 26th July 2023.


Equal Opportunity

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels in light of this, women candidates are particularly encouraged to apply to bridge the gender gap.


Equal Opportunity: DRC is an equal opportunity employer, we value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethinic origin, colour, race, marital status or other protected characteristics.


DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

  • DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

    If you have questions or are facing problems with the online application process, please visit

    Danish Refugee Council is an equal opportunity employer and we consider all applicants regardless of race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, or marital status. We have a strong ambition to further enhance the diversity of our workforce and our goal is to achieve 50% gender balance and at least 50% representation of national staff in management roles. We acknowledge the importance of fostering a diverse and inclusive team to successfully achieve our organizational goals and positively impact the communities we serve.

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